Thank you TUP,
>:( Grr, that's what I thought! I will have to have a word with her. I don't care so much for myself as I still know where I can find info about new products and line changes (ie, Unitnet) but I told her I chose her to hand my customers over to (and not my recruiter who was also my director) because I knew she provided excellent customer service without being pushy.
