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CI
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« on: February 06, 2007, 11:18:57 PM »

I'm not very good at asking for help, so I'll just describe my problem and let the wisdom here speak.
There are so many wonderful personalities here, with incredible insight from varied perspectives and I have come to value your opinions.

In late 2006, I left a career where I made decent money, but hated the company I worked for. My career spanned about 20 years, with 2 different companies. The stress with my job/work environment had begun to affect my health, both physically and emotionally. So I quit to do MK full time. The 1st 2 months were great, then quickly went downhill. After 4 months, I was forced to work outside MK. (really? Bash)
So now I'm working for the past 2 weeks at a local restaurant, cooking for hot lunch buffet, serving, washing dishes, a little of everything. I really enjoy this type of work - maybe because I'm a nurturer by nature.
As long as I could make ends meet, between salary and tips, I could see myself doing this long term...I think.
Anyway, the job is not the problem...the boss is the problem. He's a jerk. He makes me so angry that I cry.
(And, y'all, that ain't a purty sight!)
He's...well, I guess passive/aggressive is the correct term. He will say things about me, such as a weird comment about my work, to my coworker, IN FRONT OF ME, like I'm not even there. Now, he usually does this when we're really busy and he has to help out. He gets nervous or stressed and can't take the pressure and then he's a real pisser. I think it is the blatant disrespect that bothers me the most, because words don't mean a lot to me...I worked at a UAW plant in Detroit, so have been put through the works with insults. 
Am I being too sensitive? My coworker thinks so. She says he's like that when he's stressed and just overlook it, but that's not the way I do business. I treat you with respect, you treat me with respect, we get along just fine. We can even seriously disagree and still be respectful. I expect to be treated respectfully...and you don't even have to like me to treat me nicely.
OK, starting to babble...
After dude has calmed down and the crisis is over, then he tries to make small talk. I have to grit my teeth to keep my emotions from showing.
My question is: How do I respond to this guy? When he throws out his little zingers, do I even respond at all ?
But, then I tend to dwell on situations and work myself up into a "hissy fit" as my Granny would say. Then I just want to jerk his windpipe from his throat. seriously...
I really need to work and there are no other options right now, so quitting isn't feasible. I need to find a way to get along with dude but don't know if I can keep my mouth shut.
What do I do? What do I say? How can I not give ownership of the situation to this jerk, who is after all th "boss"? I don't know if I can just be accepting of this kind of treatment, as my coworker suggests.
OR am I just being to sensitive?
All prayers, opinions, advice and suggestions welcome.
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« on: February 06, 2007, 11:18:57 PM »

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Pink PU
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« Reply #1 on: February 07, 2007, 12:20:35 AM »

Your boss sounds like a bully and bullies tend to pick on those they perceive as weak.  You have to take your power back.  You are not being too sensitive.

After the next zinger I would say to him, calmly and without anger, "Please do not talk to me like that.  If you have something to say to me, let's discuss it after the rush is over" or "let's discuss it privately" and then simply walk away.  Since you've only been there for 2 weeks he doesn't know you that well.  If you set the boundary now it may make it easier in the long run.

Why do you say you have no other options?  Are there no jobs in your town?  Remember, you ALWAYS have choices.  When you feel like you don't have a choice then you put up with things that you wouldn't put up with. 
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Jypsi
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« Reply #2 on: February 07, 2007, 07:56:12 AM »

CI I am sorry to hear you are having problems with your boss.  That is always the worst.  I agree somewhat with Pink PU in that first you have to tell him directly and calmly that you do not appreciate his comments and maybe throw in a question asking if you are making a mistake that is upsetting him, thereby setting the stage for the discussion to be turned toward him having stress management issues.

IF, after this talk, he continues to behave that way here are two other options you have...

1) Find a new job, try a local temp office that specializes in food service, then you could 'try before you buy' giggle and see if the job is a fit.  If there are not a lot of jobs in the area then...

2) Start inconspicuosly documenting the incidences..WITHOUT discussing it further with your coworker...write down dates, times & comments.  After you have sufficient documentation, then seek his superior and present your case. However, be aware that this is going to cause more problems for you in the long run because that is how people are.

So the best bet is to confront him...in private or with another MANAGER present, but NOT in front of other coworkers...and hope for the best!

Good luck, I'll keep you in my prayers that the issue works itself out to your benefit!

Love Jyp
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« Reply #3 on: February 07, 2007, 08:42:03 AM »

You know that old saying our parents taught us as kids "If you ignore him, he'll get bored and stop"?  Well, I don't buy that completely--turn the table on him, respectfully of course.  When he begins making his snide comments whether it be to you or to a co-worker, simply smile and go about your work--never let him see you cry!  When it gets to be too much and you feel like you can't smile anylonger, it's time to say something--so try something like "WOW *Jim*, I never realized how much energy you have!  Do you realize how much more productive we could all be if that negative energy was surpassed by postive?".  Of course this would be stated while smiling and with voice as sweet as pie!  Continue with "it's often easier to see faults in other than ourselves, but we should keep in mind that we all make a contribution here".

Even if he doesn't make an immediate change, you will feel better about the situation because you have not let him get to you!  If you keep your comments positive, he'll eventually realize that he's not accomplishing what he had hoped for and (in an ideal world) may even begin appeciating your attitude!

Remember:  It's takes much more energy to be negative and angry than to be positive and content!
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Kathy6464
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« Reply #4 on: February 07, 2007, 10:38:12 AM »

Oh gosh.  This guy sounds like a real jerk.  No one deserves to be treated that way, and I don't care if that is how he normally behaves or not.  He's creating a hostile working environment which, actually, is against the law.  (I work in a law firm so I know these kinds of things.)  You have two choices -- put up with his crap because it's never going to stop or find another job.  I honestly don't think that I could wake up every morning knowing I would have to go to work to listen to this creep's comments.  I vote for finding another job. 

Just my  twocents .   I do wish you all of the luck in the world for your situation, and I will be praying for you.   bighug
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« Reply #5 on: February 07, 2007, 10:47:22 AM »

Dang...I just spent several minutes on a reply, then Precious Miss Kitty jumped on the keyboard and it all disappeared.  crying

Your boss sounds like a bully and bullies tend to pick on those they perceive as weak.
PinkPU, you're probably right on with this. I tend to be very quiet and accepting until I learn the lay of the land and that quietness could be perceived as weakness.
I also tend to defer to those I think of as authority figures, probably due to my upbringing. I was raised in an old-fashioned military family, where an "order" was an order and was not to be questioned, just obeyed.
Regarding other job options, I live in a tiny little town, surrounded by other tiny little towns, so the job market is very limited. I have submitted my resume & a ton of applications in some of the larger areas around, but so far no luck. So I really need this job for the time being.

And, Jyp, he's the owner of the place, the only motel/diner in town, so he's tops in the chain of command. Kind of king of all he surveys, you know?  Which is, I think, another contributing factor to his arrogance. He has a paper taped on the wall over the server station..."Some dumb a$$ things that WILL NOT happen again", with a list of transgressions underneath. The "dumb a$$" is highlighted in yellow. I wonder if he discussed the issues with the staff, or just posted the list and called it gospel. I don't know...

Last week, he put his hands on his hips and glared at me, "Didn't anybody TRAIN YOU?!?!". That's when I found myself really feeling the need & desire to feel his throat in my hands, literally. (maybe I have anger management issues, as well?)
Which brings me to another problem...the training. There is no formal training agenda and I am trained by other part-time servers. Their training method is "well, this is the way I do it, but you just do it however you want to."
In my other job, I was responsible for standardized training plans and procedures, and know the value of a real training agenda.

And thanks, DwDIQ, for reminding me I am expending precious energy on anger. I have tried ignoring his comments, but find myself just getting angrier as it builds up. I HAVE to diffuse this situation asap or I'll find myself broke AND broken.

Thanks, Kathy...for the hugs, prayers and good wishes. Trust me, just walking out in the middle of his harangue and leaving him to do it all has been a temptation more than once. And your  twocents   are valued!

So I'm hearing this from you...approach the situation in a level-headed, honest manner without being confrontational.
Ok...here's the plan. I'll go in early today and try to catch a few minutes alone with him. I'll tell him how much I do enjoy working there, but explain how his attitude and behavior affects my work. Then I'll ask for examples of where my work was not up to his standards and ask for suggestions for improvement.
Maybe I'll suggest a more formalized training plan for newbies in the future?
And if that doesn't work, just cut my losses and go on ?
Feedback?

Thanks so much for giving me your prayers, time and thoughts on this. I appreciate it more than you can know.
I really want to make things better for myself, as well as for my workplace. And I don't want any of you to get to know me better by hearing about me and workplace violence on CNN...  duel   smiley

 Love  to all...
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Kathy6464
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« Reply #6 on: February 07, 2007, 12:23:11 PM »

Your plan of action sounds like a good one.  Please let us know what happens!! 

 bighug
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« Reply #7 on: February 07, 2007, 12:51:54 PM »

CI - Remember the old sayings, "kill them with kindness" and "keep your friends close, but your enemies closer?"  Well, that is what I recommend.  The man obviously has some personal problems and leashing out at others, especially the new people that don't know him well, is his self defense.  Let him rant but keep working or doing what is was you were doing when he interrupted.  I agree with the earlier advice with regard to keeping track of each incident.  Be the better person and continue to do your job.  If his comments have truth to them simply implement the changes into what you are doing, without comment.  When he sees that he is not getting to you and making you as mesireable as he is, he will probably backoff.  If not, after you have sufficient documentation ask him for a meeting.  Going over his head right off the bat will make him move defensive and angry.  When you have the meeting have a recorder available to record the meeting.  If the meeting does not resolve the issue, take your concerns to the next level with documentation and recording.  It demonstrates that you tried to handle the situation appropriately without being "emotional" but rather professional.  Food luck on whatever you decide to do.
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« Reply #8 on: February 07, 2007, 01:22:26 PM »

Well your boss and my boss are related. 
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« Reply #9 on: February 07, 2007, 02:09:21 PM »

When he put his hands on his hips and asked, "didn't anybody train you? " he was attacking other people as well! It is not YOU he is mad at.. SOMETHING is under his skin...

Ihad a boss.. a brilliant man.. who picked on people who got sick.. as in hospitalized.. turns out his first wife had passed away from diabetes.. sor tof the biggest abaandoinment in life.. so he had an inordinate ditates for othersbeing sick and therby the potential abandonment
ANYWAY....
  In the meantime you neeed to figure out a couple of potential coping skills. Soem responses or activities to do at the time.. and that takes practicing them on your owen in private
Maybe a nice smile..with no words..
Maybe a cute remark, "well, other than that , Mrs Lincoln, how did you like the play? "
Maybe just to say " I sure got a kick out of "last nights television show"
or a "we have some fresh coffee , can I get you a cup? "

JUST to do to cope to help you not give him the satisfaction of seining you react.. til u can figure out your plan..and tohelp you eliminate the stress.
(Once I had a colleague raise his voice at me.. and I replied " the last time someone yelled at me , I divorced him"...  the guy was having a bad day.. and it never happened again.
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« Reply #10 on: February 07, 2007, 02:39:48 PM »

It sounds like you have a good strategy for today.  I'm really interested to see how he responds.

I think ALL of the advice in this thread is good. 

I am shocked about the DumbA$$ sign.  He truly is an A$$hole with no people skills.  How is that people with no people skills end up running retail and service businesses?  It baffles me sometimes.
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CI
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« Reply #11 on: February 07, 2007, 10:51:54 PM »

When I went in early in order to speak with him today, he wasn't in.
By the time he did arrive, we were well into the shift, so no time to get away for a few private minutes for a talk.
BUT...when he did come in, he was just talky, talky to me like he had never been before. When I had a question about something, he answered my question very nicely and even went into detail.
My private reaction was like "ok, who are you and what have you done with dude?"

I'm a little confused now. Did he realize he was being a big jerk and this is his way of making amends? Maybe...
I kinda think so, but I also kinda think it will happen again, the next time he's under pressure.

So...do I have "the talk" with him before it happens again? Or just let it ride till next time, then just laughingly tell him to bite me?
I don't want to create any drama where there doesn't have to be, so making a joke out of it seems the better part of valor right now.
Oh, why am I such a  :weenee ?  (love the weenie, btw! Thx!)
I just want peace in my life, no drama, no trauma...all this up and down, nice one minute, jerk the next is very NOT good for me.

And thanks to all who gave advice and prayers. I knew I could count on you.  Love    bighug
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